What is the use of bed cover?
Think of bedcovers as clothes for your bed! A bedcover dresses up your bedroom makes the bed look neat and sophisticated. It also prevents the bedsheet and pillow covers from getting dirty.
How do I choose a bed cover?
Start by knowing the size of your bed. Eris Home's bedcovers our full size which are ideal for king and super king beds but also works for queen size beds. The second thing to consider is how often is the bedcover used. If you lay your bedcover everyday opt for something that can be machined washed. Eris Home's cotton bedcovers can be machine washed and are low maintenance. If you use a bedcover only on special occassions then you can opt for something more luxurious such as the ahimsa silk bedcovers by Eris Home. Last thing to keen in mind is the hand feel of the bedcover, it should feel soft and comfortable to laze upon. All our bedcovers are made from export quality fabric for the ultimate luxury experience.
How long does a bed cover last?
That would depend on 3 factors - usage frequency, adherence to care instructions and fabric material. Typically if Eris Home's cotton bedcovers are used daily, machine washed twice a month and are used with basic care they should easily last you 2-3 years without looking warn out.
What is the difference between bedcover and bedsheet?
Bedcover is what goes over a bedsheet and pillows to protect it from getting dirty and for making the bed look neat and the room tidy.
Can you wash a bed cover in a washing machine?
Most bedcovers can be machine washed, however, do check the care label attached to the products to learn how to best take care of your bedcovers.
What fabric is best for cushion covers?
Natural fabrics such as silk, cotton, linen etc are the best for cushion covers as they look and feel luxurious, they are also sustainable.
What is the difference between cushion cover and pillowcase?
They vary in terms of size of purpose. A pillow cover is generally rectangle and its purpose is to rest your head upon, so they need to feel soft to your skin and have minimal embellishements. A cushion can be any shape and size and its purpose is decorative.
Where to buy lumbar pillow covers?
You can shop for lumbar cushions on our site Eris Home.
How do you wash couch cushion covers?
Always read the care label attached to the products to learn how to best take care of your cushions.
What size should cushion cover be?
Depends on the size of chair/sofa/bed that you want to place it upon. Generally a 20*20 inches cushion paired with an 18*18m cushion is a good option.
How to decorate dining table when not in use?
You can decorate a dinning table when not being used by placing a runner on the center of it along with a vase with flowers or a fruit bowl is ideal.
What is the size of table mats?
The ideal size for a table mat is 33*48 cm.
Where to buy table mats?
You can explore a wide range of table mats on our website
How to place table mats?
Table mats are placed in front of each dinning chair upon which crockery and cutlery is set on. It marks where each person needs to sit, it also prevents the table from getting scratched or damaged.
Where to buy placemats online?
You can explore a wide range of table mats on our
How long should a table runner be
A table runner can be a few inches shorter than your dinning table or can even over flow from both ends. Its personal choice, there is no wrong way.
How to decorate with table runners
Table runners can be dressed up by placing a flower vase upon it, candle stands or simply a fruit bowl.
What is the purpose of a table runner?
It has a two pronged purpose, it protects the dinning table from direct heat of the dishes, spillage and stains from food dropping and scratches from cutlery and crockery. It's also decorative, it can set the tone for the dinning experience. For instance a formal table runner with foil work is ideal for a festive dinner versus a simple printed runner in a pop colour is perfect for daily use.
Does a table runner have to hang over?
Not necessarily, it can be centered to the table also.
Can table runner be shorter than table?
What kind of material used for Table Napkins
At Eris Home we only use 100% cotton fabric for napkins, as they feel soft, doesn’t allow food to pass through, can be machine washed and doesn't stain easily.
What kind of Napkins does Eris Home Offer?
At Eris Home we only use 100% cotton fabric for nakpins, as they feel soft, doesn’t allow food to pass through, can be machine washed and doesn't stain easily.
What is the price range for Napkins ?
2250-2700 for a set of 6 napkins
Is there minimum order quantity for table napkins ?
A set of 6 napkins
How much times does it take deliver Napkins or any products from the website
7-10 working days.
Products that are not eligible for return:
* Any product that is returned without all original packaging and all other items originally included with the product at the time of delivery.
* Any item that have been washed, stained or damaged by you.
* We may ask you to share images of the item/packaging to facilitate the return process.Important Conditions for Return/Exchange requests
* All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.
* In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well.
* A return and exchange request can be placed only once for any order.
* In case any return/exchange request is rejected basis physical quality check by Eris Home team, the customer is not eligible for the return-refund or exchange request. In an event he/she wants to use the sent the merchandise, ERIS HOME will courier the merchandise on the required address, however the cost of logistic and handling (to be intimated at the time of courier) to be borne by the customer and to be paid in advance to the Eris Home team. In case of failure of the logistic cost paid in advance, Eris Home will not ship the product
How long will my order take to arrive?
The orders are dispatched within 2 business days. However, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails regularly for such updates.
Do you offer order delivery on all days of the week?
We currently do not offer any delivery services on weekends & National Holidays.
What will happen if I am not available at the time of order delivery?
Our delivery partners will try reaching out to you several times before an item is returned to our warehouse. Please make sure, you add an alternate phone/mobile number in the shipping address while placing an order.
How do I know if my order has been placed successfully?
Within a few minutes of successfully placing your order, you will receive an email confirmation from Eris Home. This email will include all the important details related to your order. Please do not delete this email, as it acts as an order receipt.
How do I check the status of my order?
Simply follow the below-mentioned steps:
Click on 'Login / Sign Up' on the top right of the page and log in to your account.
Click on the 'Orders' tab.
Go to the relevant Order No. and click on it to check its status.
Do you cover shipping charges?
Yes, shipping is free for all pre-paid orders.
Where do you ship from?
All orders are shipped from our warehouse in Gurugram.
What is your return/exchange policy?
Products can be returned or exchanged within 7 days from the date of receipt of orders. If you wish to place a return or Exchange request, you can do so by emailing us at email@example.com or by WhatsApp at +91-8766231517 with the following information:
- Order ID
- Email ID used to place the order
- Reason for return
- Upload 3 different pictures of the product (if product is not up to your satisfaction)
Return/Exchange requests placed without the images shall not be entertained. Also, if an exchange or return request is made post 15 days from the date of delivery, the system will not accept the request. Once a return/exchange request is successfully placed, our team will monitor the request and if all conditions are fulfilled, we will arrange a reverse pick.
Which product is not eligible for return?
1. Any product that is returned without all original packaging and all other items originally included with the product at the time of delivery.
2. Any item that has been washed, stained or damaged by you.
3. We may ask you to share images of the item/packaging to facilitate the return process. Please read terms & conditions for Return/Exchange requests.
4. All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.
1. In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well.
2. A return and exchange request can be placed only once for any order.
3. In case any return/exchange request is rejected basis physical quality check by Eris Home team, the customer is not eligible for the return-refund or exchange request. In an event he/she wants the sent merchandise, ERIS HOME will courier the merchandise on the required address, however the cost of logistic and handling (to be intimated at the time of courier) to be borne by the customer and to be paid in advance to the Eris Home team. In case of failure of the logistic cost paid in advance, Eris Home will not ship the product.
When will I get my refund back?
- Refund will be processed within 7 days from the date of returned/exchanged items being received in our warehouse and we shall intimate regarding your request eligibility.
- All Refunds will be made to the same mode used to make the payment.
- wrapping, COD, charges incurred at the time of placing the order will not be refunded.
What are the accepted payment methods for domestic transaction?
We accept the following modes of payment for domestic transactions:
* Credit Cards - Mastercard, Visa, American Express, Rupay
* Net Banking - All major banks
* Debit Card - All major banks
Additionally, we provide a Cash on Delivery option (COD) for domestic orders up to INR 20,000. This means you can choose to pay for your order in cash at the time of delivery, for orders within the specified amount limit.
* There are no extra charges for VAT or Octroi to be paid at the time of delivery. The price on our website is the final price to be paid, inclusive of all taxes. The customer will be provided with a tax invoice along with your order.
* Feel free to contact us if you wish to cancel your order and request a refund (Store credit only). The process for refund is simple and hassle free and is usually completed in 7 working days.